FAQ
Q.
What’s the payment term?
When we quote for you, we will confirm with you the way of transaction, FOB, CIF, CNF, CFR etc. For mass production cargoes, you need to pay 20% deposit before producing and 80% balance against copy of documents. The most common way is by T/T. L/C is also acceptable.
Q.
How long can I get the feedback after we sent the inquiry？
We promise that we will reply you within 12 hours in working day.
Q.
What products can you offer？
Our company's main business involves: bridge cranes, gantry cranes, portal slewing cranes, ship unloaders, overhead cranes, traveling cranes, reach stackers，forklift stackers，forklift trucks and other types of lifting equipment.
Q.
What application do your products relate to?
Our products are mainly used in port machinery, mining machinery, construction machinery and other industries.
Q.
Can you do customized products？
Yes, we are mainly doing customized products according to the customers’ drawings or samples.
Q.
How to deliver the cargoes to us？
We usually ship by sea or by air depending on the customer's order requirements because our company is in Shanghai, which is close to Shanghai Yangshan Port and Shanghai Pudong International Airport.
